Help
Page and Frequently Asked Questions (FAQ)
1.
I cannot register for a new
account on your website what do I do?
Please contact
us via our contact
form and let us know on which page of the registration
process you faced
the problems.
2.
I realise that my visitors are
not being recorded on my site.
Please ensure
that the code snippet that you received from our site is placed on your
site. If you have
done that and are
still facing problems drop us an email at our contact
form with the following details so that we can investigate
and help you
out.
·
Website that the code is pasted
in;
·
Your contact email so we can
get back to you;
·
Whether the code is pasted
using Server Side Includes or some fancy technical web technique that
we are
not aware of.
- Where do I get this code to install on my site?
Once you
register for your account, please log into your members account and
choose
anyone of the three ways to install the relevant code onto your website. Its really user friendly
and easy to use.
- Lost password
Please click
here and
request for a new password to be sent to your email account.
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